Policies

Membership Payment Due Dates -- for Members Who Pay by Check

If paying for the full year, payment will be due before your initial delivery.

If paying on a monthly basis, payment is always due by the 5th of the month.

If paying for an initial 4-week trial, payment will be due on the first day of the month of your trial.

Late Payments -- for Subscribers Who Pay by Check

A $5 late fee will be applied to member accounts who have not submitted a payment by the 5th of the month, unless otherwise arranged with us. If payment is still not received by the 10th of the month, an additional $5 fee will be added to your account. Failure to submit payment by the 15th of the month will result in suspension of service until payment is received. If you fail to pay by the 30th of the month, your account will be sent to collections. If your account is delinquent for one or more months, then we must receive payment by the 5th of the month to avoid a suspension of your account.

To avoid late payments on your account, we recommend paying by credit card through our secure online system.

Returned Checks

A $20 fee will be applied to accounts upon notification of a returned check by our bank.

No Cash Refunds

No cash reimbursements will be given in the event of a canceled membership. A member has the option to use up their paid dues or may consider it a donation.